The Problem
When the advisor tells you to move King Rufus, you can only move him directly into the zone of control of King Harold. As a result, he can't move anymore and you can't move him on to the ship and you're unable to progress with the tutorial.
The only way to fix this is by modding the game - unfortunately. But it's very simple, and here's how to do it:
Fixing It
To fix it, you need to go into the descr_strat file of the Norman Conquest campaign:
C:\Program Files (x86)\Steam\SteamApps\common\Medieval II Total War\data\world\maps\campaign\norman_prologue
I suggest you copy and paste that into the directory at the top of the window, it'll save you time.
Open the descr_strat file and scroll halfway down. You should see a bit of code showing the co-ordinates of Harold Godwinson, but he should be dead, not on the campaign map.
All you need to do is select the code I've indicated and delete it. This will wipe Harold from the campaign map and Rufus will be free to move to his ship.
Alternatively (thanks Dark Angel for this other fix) change his y co-ordinates by 1 (e.g. just to 142), in case you want to mod your game files and play as the Saxons.
Source: https://steamcommunity.com/sharedfiles/filedetails/?id=498031264
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