Solution
Tear off File Explorer (my computer) and go to C:\Users\Username\AppData\Roaming\The Creative Assembly\Warhammer3\saved_characters If there are files there, delete from and the problem is solved. In the future, in order to avoid such a problem, we do not use the option to save the hero or lord in the game.
Source: https://steamcommunity.com/sharedfiles/filedetails/?id=2805905762
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